You see it working before you decide anything.
HMD Digital builds and manages AI agents for SMEs. We start with one process, measure what it costs you today and show you an agent handling it, with a clear ROI, before you commit to anything.
One process, from baseline to shared value.
Follow one illustrative work item, a supplier quote request, from the first conversation to an agent we keep managing in production.
Check the fit.
One conversation about one process: what it is, who does it and what it costs you today.
We check four things. You can measure it, the gain is worth the effort, it keeps coming back, and someone who owns the decision wants the result. If the numbers will not move, we say so on the call.
You get:a straight answer, either way.
Measure today.
We sit with the people who do the work, with little of their time, and follow the process as it really happens: where it waits, where it gets retyped, where mistakes creep in.
Together we put numbers on time, errors and delays, and agree the baseline that everything after is measured against.
You get:a baseline you agree with.
See it working.
We build first. You watch an agent handle your real process, with your people approving wherever judgment matters.
Then a proposal sets out the baseline, the target, how we'll measure it and what it's worth to the business. You decide with the evidence in front of you.
You get:proof before any commitment.
Live and managed.
We deploy where it fits: our infrastructure, your cloud, hybrid or on-premise. We train the people who work alongside the agent.
Then we keep managing it. We watch performance, costs and exceptions, improve it as your process changes and answer for the result. Once the gain shows up against the baseline, we share the value.
You get:an outcome, not a handover.
More processes.
Once the first agent proves itself, the next process starts from what already works: integrations in place, checks that are proven, people who know the approvals.
Each new agent joins the ones we already manage for you, measured the same way. You choose what comes next.
You get:a team of agents that grows with you.
Check the fit.
One conversation about one process: what it is, who does it and what it costs you today.
We check four things. You can measure it, the gain is worth the effort, it keeps coming back, and someone who owns the decision wants the result. If the numbers will not move, we say so on the call.
You get:a straight answer, either way.
Three things, and very little time.
A little time from the people who do the work, access to the data the process uses, and one decision-maker who stays involved.
The people who do the work know where the time goes.
A little time from the people who do the work
We sit with them to see how the job really gets done, then build without pulling them off it.
Access to the data the process uses
Only what the process needs: the inbox, the spreadsheet, the system it lives in.
One decision-maker who stays involved
Someone who feels the cost today, wants the result and can say yes.
We say yes to fewer processes, on purpose.
We build first, so every yes has to be a process where we know the numbers will move. Check yours in a minute.
Likely a fit
- You're roughly 20 to 250 people.Big enough for a process to matter, small enough to decide quickly.
- A process eats half a person's week or more.Or its mistakes and delays are costly.
- You can measure it today.Hours, errors, delays, lost revenue.
- A decision-maker wants the result.And will stay involved until it shows up.
Probably not a fit
- There is no measurable outcome.
- The value is small next to the effort.
- Nobody owns the decision.
We also pass on “build us a chatbot” when there are no process economics behind it.
If it isn't a fit, we'll say so on the first call. We'd rather say “not yet” and come back when that changes.
Managed like a team, not handed over like software.
An agent in production needs someone accountable for it. We watch it, improve it and answer for the result, with your people in the loop wherever judgment matters.
Illustrative board: two agents live for an example company, a third process joining, a fourth queued next, and one exception routed to a person for approval.
Not hours, not a licence. An outcome, managed.
The usual ways to get a process off your team's plate, side by side.
You pay for
HMD Digital
Value that shows up in your numbers, once it is proven against the baseline.
- Hiring a consulting firm
- Hours and days, whatever the outcome.
- Buying off-the-shelf software
- Licences and seats, whether the tool fits or not.
- Building it yourself
- Salaries, tools and the time it takes to learn.
Who owns the result
HMD Digital
We do. We answer for the agents in production.
- Hiring a consulting firm
- You do, from the day of the handover.
- Buying off-the-shelf software
- You do. The vendor owns the tool, not your outcome.
- Building it yourself
- You do, along with everything that breaks.
Fits your process
HMD Digital
Built around how your team already works.
- Hiring a consulting firm
- Usually, for the length of the project.
- Buying off-the-shelf software
- Your team adapts to the tool.
- Building it yourself
- Yes, if you have the people to build it.
Who keeps it working
HMD Digital
We do: watched, improved and kept current as your process changes.
- Hiring a consulting firm
- A new project, or your own team.
- Buying off-the-shelf software
- The vendor keeps the tool up. Making it fit stays with you.
- Building it yourself
- Your team, on top of their day jobs.
Questions owners ask first.
Got a process you'd happily never think about again?
Tell us about it. One conversation is enough to know whether there's a real opportunity.